Access to Information

Regulation respecting the distribution of information and the protection of personal information

The Regulation respecting the distribution of information and the protection of personal information provides for the distribution of various documents on the websites of ministries and government agencies. This obligation reflects the Québec government’s readiness to ensure greater transparency to citizens.

This section provides information and documents produced by the Ministère in keeping with the obligations set out in the Regulation.

Access to documents held by the Ministère

The Act respecting Access to documents held by public bodies and the Protection of personal information indicates how the right to information and the right to privacy enshrined in the Charter of Human Rights and Freedoms are to be exercised.

The Act thus recognizes the right of every citizen who requests access to a document held by the Ministère, be it administrative or personal, subject to the restrictions applicable.

To obtain a statement of marks or a diploma, however, please use the services provided directly by the administrative units that issue these documents.

How to request access to a document

Access to an administrative document

You must make a written request (by mail or fax) to the person in charge of access to documents and the protection of personal information.

Your request must contain the following information:

  • the title of the document you wish to obtain or a description identifying it
  • your first name, family name and contact information (postal address and telephone number)

This information will enable the person in charge to communicate with you if more detailed information is required in order to send you the document requested.

Access to your personal file

You make a signed, written request (by ordinary mail or fax) to the person in charge of access to documents and the protection of personal information.

Your request must contain the following information:

  • a description of the information you wish to obtain and the time period concerned
  • your first name, family name and contact information (postal address and telephone number)
  • information that identifies you for the purpose of finding the documents or information requested; please consult the examples of requests to ascertain the information you need to submit

To protect the confidentiality of documents and information, the Ministère strongly advises against using e-mail to communicate with the person in charge as this means of communication is not safe, and may lead to a breach of confidentiality.

Processing of a request for access to information

You will receive a written notice of the date of receipt of your request. This notice will confirm the nature of the request, indicate the amount of time prescribed to process the request and advise you of your rights in the event the request is denied.

The decision of the person in charge of access to documents or of protection of personal information will be sent to you no later than 20 days from the date your request was received. In some cases, this time limit may be extended by 10 days. If so, you will be advised of this extension.

Contact us

Request for access to information
By ordinary mail or fax :

Ms. Ingrid Barakatt
Responsable de l’accès aux documents et de la protection des renseignements personnels
Direction de l'accès à l'information et des plaintes
Ministère de l’Éducation et de l'Enseignement supérieur
Édifice Marie-Guyart
1035, rue De La Chevrotière, 27e étage
Québec (Québec)  G1R 5A5

Fax : 418 528-2028