Continuous improvement of SARCA services

This guide, entitled Continuous Improvement of SARCA Services focuses on the quality of reception, referral, counselling and support services (SARCA). It is intended above all for school board authorities who are responsible for managing SARCA services, as well as for all SARCA staff members. It proposes elements to be analyzed in order to establish an operational profile of SARCA services and facilitates the collection of data related to SARCA operations and the services offered to the target populations identified in the Government Policy on Adult Education and Continuing Education and Training.


Date Title
2015-04-16 Continuous improvement of SARCA services (2.0 MB)